Your appointment is very important to us. We understand that life happens and you may need to cancel. We ask that you give us a 24 hour notice when canceling your appointment. If you must cancel within 24 hours of your appointment there will be 50% charge of the service for which you were scheduled. This policy is strictly enforced. If you no show an appointment you must pay for the service in full before booking another appointment with any of our artist. We appreciate your business and understanding.